The best AI chatbots and agents for small business websites in 2026
7 tools compared on price, free plan and what each is best for. Disclosure: we make AgenBase. Competitor figures come from their own pricing pages, checked October 13, 2026.
| Tool | Starting price | Free plan | Best for |
|---|---|---|---|
| AgenBase | Free, Pro $35/month | 50 credits a month, no card | Small businesses that want answers from their own content, appointment booking and lead capture in one AI agent, with Google Calendar and Google Sheets |
| Chatbase | $40 a month (Hobby) | 50 credits a month | Teams that need many integrations, an API or voice agents |
| SiteGPT | $59 a month, or $39 billed yearly | No (7-day trial, card required) | High message volume on one or two AI agents,plus helpdesk integrations |
| DocsBot AI | $49 a month (Personal) | 100 AI credits a month, 1 bot | Teams that want many AI models, actions and integrations |
| CustomGPT.ai | $99 a month, or $89 billed yearly | No (7-day trial, card required) | Very large document collections and API use |
| Tidio | $24.17 a month billed yearly, Lyro AI extra | 50 conversations, 50 Lyro AI conversations once | Teams that answer live chats themselves across many channels |
| Intercom Fin | $29 per seat a month, plus $0.99 per Fin outcome | No (14-day trial) | Support teams that need a full helpdesk with AI |
1. AgenBase
Best for: Small businesses that want answers from their own content, appointment booking and lead capture in one AI agent, with Google Calendar and Google Sheets.
Price: Free, Pro $35/month. Free plan: 50 credits a month, no card.
2. Chatbase
Best for: Teams that need many integrations, an API or voice agents.
Price: $40 a month (Hobby). Free plan: 50 credits a month.
AgenBase vs Chatbase, side by side3. SiteGPT
Best for: High message volume on one or two AI agents,plus helpdesk integrations.
Price: $59 a month, or $39 billed yearly. Free plan: No (7-day trial, card required).
AgenBase vs SiteGPT, side by side4. DocsBot AI
Best for: Teams that want many AI models, actions and integrations.
Price: $49 a month (Personal). Free plan: 100 AI credits a month, 1 bot.
AgenBase vs DocsBot AI, side by side5. CustomGPT.ai
Best for: Very large document collections and API use.
Price: $99 a month, or $89 billed yearly. Free plan: No (7-day trial, card required).
AgenBase vs CustomGPT.ai, side by side6. Tidio
Best for: Teams that answer live chats themselves across many channels.
Price: $24.17 a month billed yearly, Lyro AI extra. Free plan: 50 conversations, 50 Lyro AI conversations once.
AgenBase vs Tidio, side by side7. Intercom Fin
Best for: Support teams that need a full helpdesk with AI.
Price: $29 per seat a month, plus $0.99 per Fin outcome. Free plan: No (14-day trial).
AgenBase vs Intercom Fin, side by sideWhat is the best AI chatbot for a small business website?
It depends on what you need from the conversation. For answers from your own content plus bookings and leads at a low price, AgenBase is built for that. For many integrations or voice, Chatbase fits; for a full live-chat and helpdesk suite, Tidio or Intercom.
How much does an AI chatbot cost for a small business?
Most tools have a free plan or trial, and paid plans for small businesses usually cost between $30 and $150 a month. AgenBase Pro is $35 a month.
What should I look for in an AI chatbot?
Accurate answers from your own content, a fair price per message, how many agents and team members are included, lead capture, appointment booking, and how easily it installs on your website builder.
Is this list independent?
No. AgenBase publishes this page and AgenBase is one of the options. Competitor figures come from their public pricing pages, linked on each comparison, and we update them regularly.
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