Conversational AI, explained
It covers chatbots, voice assistants and AI agents. Modern conversational AI is built on large language models, which handle varied wording and many languages.
Businesses use it for customer support, sales questions, bookings and internal help desks, wherever many people ask similar questions.
What separates useful conversational AI from frustrating bots is grounding in real information, the ability to act, and a clear path to a human.
In AgenBase
AgenBase is conversational AI for business websites: visitors type or dictate their question in any language, and the agent answers from your content and can book or capture leads.