Lead capture chatbot, explained
Forms on a page convert poorly because they ask too early. In a chat, the bot can answer questions first and ask for details at the moment the visitor shows intent.
AI makes captured leads more useful: it can summarize what the visitor wanted and rate how likely they are to buy, so the team calls the hottest leads first.
Consent matters: show your privacy notice next to the form and only ask for what you need.
In AgenBase
On Pro and Business, AgenBase shows a contact form in the chat when a visitor is ready, then sends the team the contact with an AI summary, their interest and intent. Contacts can be filtered and exported as CSV.